Multiple COVID-19 screenings
This will be performed on the phone if you call, via email 24 hours before your appointment, and once again when you arrive for your appointment. It will seem repetitive, and it is. We want to make sure no changes in your health have taken place since the appointment was booked. Please be patient, each screening will be documented in your chart as per the MOH requirements.
Waiting in the reception area will no longer be a thing
For now. Until further notice, when you arrive for your appointment, please stay in your car. We will wave you in or call you when the treatment room is disinfected and ready for you.
Essential visitors only at this time
We ask that only patients with appointments come into the office. An exception to this would be parents accompanying their child/minor in for their own appointment.
Please wear a mask, but no gloves
We ask that if your health allows, please wear a mask into the office. If you do not have one, we can provide one for you at a small cost. Please do not wear gloves into the office, you will be asked to remove them. We have no idea if they are new or where they have been.
Use hand sanitizer
It is located in the front, right when you walk in, you won’t be able to miss it. Please use it immediately when you come in, and again after your appointment.
No cash payments
For the time being, we are trying to minimize this kind of contact. If it’s an issue, please let us know. Debit cards with VISA or MC logo on it, credit cards, direct billing to most insurance companies, and electronic transfers continue to be methods of payment.
Register of visitors
Our college and the MOH are requiring us to keep a name and phone number of everyone who comes into the clinic. You may opt-out. The purpose of this is that in case someone in the clinic was COVID-19 positive, we would be able to let others know that they were exposed. It sounds scary, but rest assured we are and will be doing EVERYTHING we can to prevent that.
Treat our hallway like a one-lane bridge
Make sure the way is clear before you proceed.