FAQS

FAQS

YES! We are able to direct bill most insurance companies. It all depends on your plan! Please make sure that you are registered to allow to direct bill (those with Manulife insurance) and double check if your plan requires a doctor’s note to be reimbursed for your service. Direct Billing is quick and easy.

For Massage Therapy, it is not recommended to exercise after treatment.

For a Chiropractic treatment, it is encouraged unless your chiropractor says otherwise.

The answer is very specific to why you’re coming in. Usually it’s best to speak with a practitioner to explain what you’re experiencing. Many of our clients see a chiro and a massage therapist that work together as a team to accomplish their health goals.

Although we are not a “sports-focused” clinic, we have not only collectively treated athletes but some of our practitioners have also played high-level sports.

ABSOLUTELY, YES! All of our practitioners have experience with pregnancy, some have even taken advanced coursework. And yes, it is safe for you and your baby.

No, we do not have physiotherapy at this time, but we have a couple therapists we refer to that are trusted that many of our patients see and love.

Certainly not. However, if we maintain our cars with things like oil changes and tire alignment, our bodies need maintenance visits, too? How long you benefit from chiropractic care is entirely up to you.

No! The “cracking” type of adjustment is one of three primary ways that our chiropractors use to adjust the spine. If you have a preference about this, let your chiropractor know during your examination.

Patients get massages for a variety of reasons. If you’re looking to just relax, please let your therapist know. Other “softer” types of massages include manual lymphatic drainage and aromatherapy massage.

You undress to your level of comfort. You will be draped the entire time, except for the body part being worked on. Fascial work, done by Crystal, Joanne or Catherine, usually require you to be in underwear/bathing suit.

Don’t see an answer to your question? Be sure to visit our contact page where you can submit your questions directly.

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